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Manufacturing: A Field of Lessons and Growth

Entering college, I had no clue what I wanted to do. All I had (and still have) was the dream of one day starting my own business. The industry, product, etc. were all afterthoughts. I figured the[...] Continue Reading

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Workplace diversity: How many flags can your company fly?

We all intuitively know it: a group composed of diverse backgrounds and experiences is more likely to produce better ideas and results than a homogeneous one, where everybody looks alike and has the[...] Continue Reading

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Traveling Salesman – One Year Later….

Hey it’s me again. The not-so-traveling salesman checking in since I last blogged in October. We are still in this muck, but things did loosen up a bit late fall last year, and I did get out to see[...] Continue Reading

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The Challenges of Working with COVID in the Metal Industry.

With divisions in Dublin, Cork and Belfast on the island of Ireland, Impact Ireland (Metals) Ltd. has seen almost everything over the years of trading in Ireland, the UK and around the world. Then[...] Continue Reading

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Be Good to Yourself in 2021

It goes without saying that we are all looking forward to a better year in 2021. This past year has proven to be one of the most challenging in recent history. With vaccines on the way, we all hope a[...] Continue Reading

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Reflections on a Career in Specialty Metals

As I approach the final days of my working life and must now contemplate life in retirement, I find myself reflecting on my forty-three year career in the specialty metals industry. It goes without[...] Continue Reading

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Thoughts on Quality and Precision Ground Bars

How can we know what quality is if we cannot define it? Continue Reading

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Traveling Salesman – BOOM, Not Anymore

Traveling is second nature to me. I am (was) on the road more than at home during any given year. Three weeks out of every month consist of flights, rental cars and lodging. You try to develop a[...] Continue Reading

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Transforming Business to Deliver “Instant Gratification” to Customers

The Challenge Let’s admit it. As consumers, we’re conditioned to expect “Instant Gratification.” We go online and can purchase, usually in seconds, almost anything without talking to anyone. We know[...] Continue Reading

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Customer Service: Taking It to the Next Level

I am sure we can all agree that we have experienced varying levels of satisfaction and dissatisfaction as customers. The adage that the customer is always right is true if you want the customer to[...] Continue Reading

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